Communication Problems in Tourism Businesses: Conflicts and Solutions. ESAR Journal, [S. l.], v. 5, n. 2, p. 1–17, 2025. DOI: 10.5281/zenodo.14585232. Disponível em: https://www.esarjournal.com/index.php/ESAR/article/view/62.. Acesso em: 25 may. 2026.